GDPR Compliance

Last updated: June 2026

Our Commitment to GDPR

Brook Sage Ltd is committed to ensuring compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibility to protect your personal data seriously and have implemented measures to ensure that your data is processed lawfully, fairly, and transparently.

Data Controller

Brook Sage Ltd is the data controller for personal data collected through this website. This means we determine the purposes and means of processing your personal data.

Contact details:
Brook Sage Ltd
47 Riverside Business Centre
Manchester, M4 7HE
United Kingdom

Email: [email protected]

Lawful Bases for Processing

We only process personal data where we have a lawful basis to do so. The lawful bases we rely on include:

• Consent: You have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications
• Contract: Processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party, provided your rights do not override those interests
• Legal obligation: Processing is necessary to comply with the law

Your Data Protection Rights

Under the UK GDPR, you have the following rights:

Right to be Informed

You have the right to be informed about how we collect and use your personal data. This GDPR notice and our Privacy Policy provide this information.

Right of Access

You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR). We will respond to your request within one month.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purpose for which it was collected.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

Right to Object

You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your data protection rights, please contact us using the details provided above. We may need to verify your identity before processing your request. We will respond to your request within one month, though this period may be extended by two further months where necessary, taking into account the complexity and number of requests.

Data Security Measures

We have implemented appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include:

• Secure storage of electronic data
• Access controls to limit who can view personal data
• Regular review of data processing activities
• Staff training on data protection requirements

Data Breach Procedures

In the event of a personal data breach, we have procedures in place to:

• Identify and assess the nature of the breach
• Contain and recover from the breach
• Notify the Information Commissioner's Office within 72 hours where required
• Notify affected individuals where the breach is likely to result in a high risk to their rights and freedoms

International Data Transfers

We do not routinely transfer personal data outside the United Kingdom. If we do need to transfer data internationally, we will ensure appropriate safeguards are in place to protect your data.

Complaints

If you are not satisfied with how we have handled your personal data or responded to your request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire
SK9 5AF

Website: ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.