brook sage

Last updated: June 2026

Introduction

Brook Sage Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brook-sage.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Complete a contact or enquiry form
Request a quotation for our services
Subscribe to our communications
Correspond with us via email

This information may include your name, email address, postal address, and details about your property or service requirements.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotations
To deliver the services you have requested
To communicate with you about your service booking
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal information on the following legal grounds:

Consent: Where you have given us clear consent to process your personal data for a specific purpose
Contract: Where processing is necessary for the performance of a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, such as improving our services
Legal obligation: Where we need to comply with a legal requirement

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service providers who assist us in operating our website and conducting our business
Professional advisers such as lawyers, accountants, and insurers
Government bodies and law enforcement agencies where required by law

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations.

Your Rights

Under data protection law, you have rights including:

Right of access: You can request copies of your personal data
Right to rectification: You can request that we correct inaccurate data
Right to erasure: You can request that we delete your data in certain circumstances
Right to restrict processing: You can request that we limit how we use your data
Right to data portability: You can request to receive your data in a portable format
Right to object: You can object to the processing of your data in certain circumstances

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

Brook Sage Ltd
47 Riverside Business Centre
Manchester, M4 7HE
United Kingdom

Email: [email protected]